POLICY FOR STANDARD CABIN RENTALS:

Note: for Large Cabin Rentals, Holiday Periods, High Season, Groups and Vacation Club see explanations at the bottom of this page.

(1)  Your credit card will normally be charged 1/2 of your stay plus tax & fees, the full amount for a one night stay or reservations received close to check-in date. (2) Check-in is AFTER 3 p.m., but MAY BE LATER DURING HOLIDAY OR PEAK PERIODS. (3) Late check-in by prior arrangement with the balance due on your credit card before arrival. (4) Check out is by 11 a.m. (5) Regular Pet Fee is $10 per day/ per pet. But, a $25 per day "Pet Penalty" will be charged for pets in NON-PET FRIENDLY cabins. (6) Cancellations must be made by phone, but will not be accepted unless confirmed in writing. All cancellations are subject to standard cancellation fees: (7) Cancellations over 60 days from check-in date (90 days during Holiday periods and High Season) will receive a date change with no penalty or a refund minus a $25 to $50 per day re-booking fee. (8)  Cancellations less than 60 days prior to arrival may receive a date change minus a $25 to $50 per day re-booking fee, but not a refund.  Deposits will be forfeited if cabins are cancelled and not re-booked. Note: 30 day, other long-term rentals and group rentals are not cancellable unless completely re-rented, and a cancellation fee will be applied. (9) Qualifying discounts with proper identification include: AAA, Seniors, Military, Law Enforcement and valid Gift Cards. Please request discount at the time your reservation is made, discounts will not be deducted after that time. (10) Damages to cottages by occupying party or their guests will be charged to credit card(s) on file which are taken upon arrival.An imprint will be taken of all parties credit cards checking in that will be utilizing each cabin.These card/cards will be used as protection for damages or incidentals.The guest will receive an itemized list of damages or extra cleaning fees after check-out via USPS. Please ask office staff to review your special needs  . A non-refundable one-time resort cleaning fee ($25 for small or medium cabins, $50 large cabin, or $75 for retreat cabins) will be charged to each reservation.

POLICY FOR LARGE RESORT CABINS, GROUPS AND HOLIDAY VACATION RENTALS:
(1) A non-refundable deposit for half (by check) of total (unless group specifies special needs) will be taken as a GUARANTEE at the time the reservation is made. (2) The entire balance amount must be paid by cash, check or certified check at least 30 days prior to arrival. (3) Cancellation penalties are based on the actual re-rental possibilities and costs involved in cleaning and marketing of cabins; and refunds are not given for these types of Group Rentals, Large Cabins and Vacation Rentals. (4) Responsible group leaders will be asked to sign a credit card pre-authorization form, along with giving a credit card for imprint upon arrival or via-fax before their arrival date, to cover any damages or extra cleaning charges caused by their group. Any damages to Golden Bear Cottages will be documented and photographed and will be discussed upon request by the group leader. Damages may include, but are not limited to, broken or damaged furniture and/or other broken or damaged items in cabins, excessive filthiness and/or trash in cabins, soiled carpets, or furniture and items that have been moved without the express permission of Golden Bear Cottages staff. (5) A non-refundable "Group Service Fee" will be charged to all large groups to cover the extra work involved in hosting a group of five (5) cabins or more. The group leader will be required to sign a disclaimer that states that the group take responsibility for extra charges. (6) Upon the discretion of Golden Bear Cottages management, a security deposit may be charged to groups where there is a high risk of damage to the resort property. The amount of the security deposit is based on the size of the group and the number of cabins rented. (7) A non-refundable one-time resort cleaning fee ($50 large cabins, or $75 for retreat cabins) will be charged to each cottage/cabin reservation. For more details, ask your reservations agent or request an explanation in writing.

POLICY FOR VACATION CLUB TERMS:
Vacation Club terms are flexible, but standard terms include a 20% deposit and
10% of the balance is charged without interest each month starting 60 days after your initial deposit. With standard terms your Vacation Club will befully paid within one year and no interest will be charged to your account.

Affordable Cabins and Vacation Rental reservations, Special and Packages. Cabin rentals in Big Bear, CA from Golden Bear, Cozy mountain cabins for rent at the lowest price, A wide variety of cabins for rent, Join our Vacation Club or Fisherman's Club for special discounts, Christian churches always recieve super discounts... Memorable Vacations Begin at Golden Bear Cottages Resort with our clean Affordable Accommodations! Returning guests also receive FREE early check-ins and FREE late check-outs whenever available!



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